It is our goal to provide you with the highest quality care
that can be offered & to exceed your expectations. We have the ability to connect
quickly with my clients and to listen with warmth and compassion. We therefore create
a safe space for my clients where they feel heard and understood.
How long do I have to wait for an appointment for my first counselling session?
Generally, we can book an individual or couples counselling session with you within a week or two weeks. When you send me an e-mail with a telephone number we will contact you for a brief consultation by telephone and we can make an appointment then. If you contact me by telephone we can make an appointment for the next available time that is suitable to both of us.
Are my counselling sessions confidential?
Yes. Your confidentiality is of the utmost importance. The code of ethics of my profession stipulate that whatever you say in sessions remains confidential with certain exceptions, for example information regarding child abuse or threats to do bodily harm, which are reportable by law.
How are my counselling records kept private?
Your counselling records and any notes we take of the session are kept in a locked cabinet to which only we have access.
How long do sessions last?
Individual sessions last one hour and couples and family sessions last one hour and a half. First sessions last half an hour longer, that is one and a half hours for individuals and two hours for couples and families. This is to allow time for gathering the information that would allow me to make an assessment.
Do you deal with sexual issues?
It is usual for sexual issues to be dealt with in relationship counselling. These issues are dealt with sensitively and respectfully and within appropriate boundaries.
What happens if I can’t keep an appointment or I have to cancel?
Since scheduling a counselling appointment involves the reservation of a time specifically for you, a minimum of 24 hours’ notice is required for rescheduling or cancelling an appointment. Unless we reach a different agreement, the full fee will be charged for sessions missed without such notification. we will be happy to reschedule your appointment when you provide more than 24 hours’ notice. Non-attendance for your appointment may also be an indication of your level of commitment to therapy and change.
How often will I have to attend sessions?
The best outcomes for therapy are possible when sessions are scheduled and attended regularly. Every person is different. However, current research suggests that it can take at least 3-4 months of therapy to establish long-lasting changes
Together we determine how often you will attend, based on your needs and schedule, which may be weekly, fortnightly or monthly. In my experience, the clients who have the most positive outcomes attend weekly, or at least schedule and attend sessions on a regular basis.
I think the problem is my partner but he/she will not come for counselling. What should I do?
It is possible that by coming to counselling on your own you can make significant changes within yourself, which can benefit your relationship. Even if your partner won’t come for counselling, you can work on the part you play in the patterns and dynamics of your relationship and this will generally have a positive impact on how you function as a couple. You may even find that your partner’s behaviour changes as a result of the changes you make.
My relationship is ending. Can you save it?
We can’t guarantee that we can save your relationship. What we can do is help you and your partner identify the negative patterns between you and facilitate open communication. Some couples come to counselling at a point where there has been significant hurt and pain carried over a long period and sometimes it is not possible for the relationship to recover from this. Other couples are able to work through the pain and create a stronger relationship. If saving your relationship is not possible, we can work together to ease the pain involved in separating.
How can I trust you to be objective and not side with my partner?
This is an understandable fear. My priority would however be to make you both feel heard, supported and understood. we will therefore establish an alliance with each of you and try to get an understanding of how you each feel in the relationship and the validity of your feelings.
When do you see clients?
We work by appointment only. We see clients from Tuesday to Friday taking my first appointment at 10:00 AM, and the last appointment at 5:00 PM. I also take appointments from 1.00 PM on Saturdays.
What’s the first step?
Call me at (868) 768-6477 to set up an appointment. We offer a brief consultation on what’s troubling you. That way we see if we make a good fit for counselling. If we do, we can make an appointment. You can also send me an e-mail to email@example.com. You can even also send me a text message. It’s your choice.
What forms of payment do you accept?
We accept payment by cash or by cheque