Our Approach
At Wise Counsellor Associates, we understand the unique challenges that individuals, couples, and families face. Our approach is rooted in creating a safe and compassionate environment where you feel seen, heard, and understood. We listen with warmth and empathy, and our goal is to provide you with the highest quality of service, exceeding your expectations every step of the way.
Our Services
Couples Counselling
We specialize in working with couples who seek to improve their relationships or navigate the complexities of relationship challenges. Whether you are looking to reconcile, grow, or make meaningful changes, we are here to support you.
Individual Counselling
For individual clients, we address a wide range of psychological and emotional health issues, including depression, anxiety, grief and loss, anger management, addictions, life transitions, and decision-making.
Our Process
01
Initial Consultation
Our first session is designed to get to know you and understand your needs and expectations. For individuals, this session typically lasts up to one and a half hours, and for couples and families, up to two hours. This time allows us to build a comprehensive understanding of your situation and begin formulating a tailored treatment plan.
02
Treatment Plan
After the initial consultation, we will discuss and agree on a treatment plan that aligns with your goals. This collaborative approach ensures that we are "on the same page" about what to expect from the process and where it will take us.
03
Therapy Sessions
Regular therapy sessions are usually one hour long for individuals and one and a half hours long for couples and families. During these sessions, we will work together to address your concerns, develop coping strategies, and facilitate deep, lasting changes that will benefit you for years to come.
Payment Information
At Wise Counsellor Associates, we strive to make the payment process as straightforward and transparent as possible. Below is an overview of our payment policies to help you plan and manage your therapy sessions with ease.
Session Fees
- Individual Therapy Sessions: $[Your Rate]/hour Couples and Family Therapy Sessions: $[Your Rate]/hour and a half Initial Consultation Individuals: Up to one and a half hours - $[Your Rate] Couples and Families: Up to two hours - $[Your Rate]
Payment Methods
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover Bank Transfers Online Payment Platforms: [Specify any platforms like PayPal, Stripe, etc.]
Insurance
While we do not bill insurance companies directly, we are happy to provide you with the necessary documentation to submit for reimbursement. Please check with your insurance provider regarding your coverage and reimbursement policies for out-of-network therapy services.
Payment
Payment is expected at the time of your session. For your convenience, we offer the option to pay for multiple sessions in advance.
Cancellation Policy
We understand that life can be unpredictable, and sometimes appointments need to be rescheduled. If you need to cancel or reschedule your session, please provide at least 24 hours' notice to avoid being charged for the session. Cancellations made with less than 24 hours' notice may incur a cancellation fee.
Financial Assistance
We believe that financial constraints should not be a barrier to receiving the help you need. If you are experiencing financial difficulties, please discuss this with us. We may be able to offer a sliding scale fee based on your circumstances or provide information on other resources and options available to you.
If you have any questions or need further information regarding our payment policies, please do not hesitate to contact us.
Confidentiality
We prioritize your privacy and confidentiality. All information disclosed during sessions and written records are kept confidential and will not be shared without your written consent, except where disclosure is required by law. This includes situations where there is a risk of harm to yourself or others.
Commitment to Your Progress
Your goals are our priority, and we
recognize that you seek to make rapid
progress. While we are committed to
helping you achieve your objectives, it is
important to remember that your
progress is a collaborative effort. The work
you put into the process is crucial, and we
are here to walk alongside you, offering
support and guidance as you make the
necessary changes.
Get Started
If you are ready to embark on a journey towards
wholeness, wellness, and wisdom, we invite you to
reach out to us. Together, we can explore the possibilities
for growth, healing, and positive change. Contact Wise
Counsellor Associates today to schedule your initial
consultation and take the first step towards a
brighter future.